Some services are inaccessible from the Geocortex application of client machines,

Permanently deleted user

June 20, 2014 22:48

Some services are inaccessible from the Geocortex application of client machines,

From the production machine, all services are displayed fine. When the application is accessed from a client machine, some of the services are not displayed and the error shown in the screenshot below is generated

/customer/servlet/servlet.FileDownload?file=00P6000000elzorEAA

What might be the issue here?

There is no security settings at the level of the ArcGIS Server of any of the services

/customer/servlet/servlet.FileDownload?file=00P6000000elti6EAA

Thank you

Best

Jamal

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  Conner Leverett

  June 21, 2014 00:15

  Hi Jamal,

  Do you have ClientAccessPolicy.xml or CrossDomain.xml file(s) deployed to the root of the web server hosting your viewer?

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  Permanently deleted user

  June 21, 2014 00:32

  Thanks Darren.

  Sure! These two files (clientaccesspolicy.xml and crossdomain.xml) are created at the step of post installation as shown in the screenshots below

  What other issues should I check?

   

  /customer/servlet/servlet.FileDownload?file=00P6000000em1lREAQ

   

  /customer/servlet/servlet.FileDownload?file=00P6000000elzHdEAI

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