At the client machines: the “you session is about to expire” message appears!

Permanently deleted user

June 11, 2014 17:57

At the client machines: the “you session is about to expire” message appears!

Very recently, the clients starts to have the warning below (also attached) at their screens

“you session is about to expire”

/customer/servlet/servlet.FileDownload?file=00P6000000elzDLEAY

 

What might be the issue here?

From where the expiry time of the application of clients can be set?

What is the default expiry time?

Why we got this issue very recently (GE 4.1.2)

Thank you

Best

Jamal

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  Permanently deleted user

  August 30, 2017 12:38

  have same problem here with GE4.7 and GHV2.7.2. Is there a way to change the time-out period? thanks

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  Permanently deleted user

  November 10, 2017 20:57

  This looks like it is being control by IdentitySever. How have you setup the Geocortex Identify Server Security Provider? Are you using the default membership and roles for Identity Server or have you configured it to use Active Directory, SQL Server, or Legacy XML Providers for example?

  The defaults for the Access Token Duration and Refresh Token Duration depends on the Security Provider you are using and they all could be different. 

  If you login to your identity server directly:  http://localhost/Geocortex/IdentityServer  and sign in using a role with Admin privledges you can set the values for Default Token Lifetime, Maximum Token Lifetime, and SSO Duration. This may be what you are looking for!

  Thanks,

  Ali

   

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