Google Analytics

Permanently deleted user

June 18, 2014 03:41

What would I edit to enable google analytics on my sites?  I'm confused on where I should put the tracking code.  Thanks for any help!

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  Kevin Penner

  June 18, 2014 05:27

  You could put it in a script tag at the top index.html. From there you can see which viewer is launched and fire events to Google.

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  Permanently deleted user

  June 18, 2014 20:35

  Thank you very much!  I'll give that a shot.  Would there be an equivalent for the silverlight viewers?  I know wrong forum, but I figured I'd ask as long as I had someone on the hook.  

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  Permanently deleted user

  June 18, 2014 22:11

  For the Silverlight Viewer you would add it to the viewer.html (C:/inetpub/wwwroot/Silverlightviewer/)

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  Matt Taylor

  December 16, 2014 00:47

  In my Google Analytics, i am unable to retrieve any stats on secured Geocortex sites.  Has anyone been able to do this and if so, can you provide any information on the additional steps taken to do so?

  Thanks

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  Permanently deleted user

  December 16, 2014 03:08

  Despite the fact that the tracking code was inserted in the  viewer.html (C:/inetpub/wwwroot/Silverlightviewer/), the status

  of tracking in my google analytics still shows "Tracking Not Installed", what might be the issue here ?

  /customer/servlet/servlet.FileDownload?file=00P6000000em22xEAA

  /customer/servlet/servlet.FileDownload?file=00P6000000em1JNEAY

   

  Many thanks

  Ahmad

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  Permanently deleted user

  December 16, 2014 03:26

  Hi Ahmad,

  Is your viewer publicly accessible?  I was only able to set up Google Analytics tracking on our public viewers.  Google Analytics can't reach our internal servers.

  Otherwise my only other suggestion is to try closing out and logging in again, or clearing your browser cache. 

  Cheers,

  Stephanie 

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  Permanently deleted user

  December 16, 2014 03:49

  Many thanks for help Stephanie,

  My  viewer is accessible for public, and I tried to log out/in again  and clearing the  browser cache, but the issue still there !

  Does the position " at the start or the end of the viewer.html" for the inserted google tracking code affectes the results?

  Best,

  Ahmad

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  Permanently deleted user

  December 16, 2014 06:31

  Google tells you to put it right above the closing head tag, which you have done.  It seems to work for me as long as it is in between the head tags, along with the other scripts.

  I am not sure what else to suggest, maybe try Google Analytics help too:  https://support.google.com/analytics/

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  Permanently deleted user

  December 16, 2014 14:23

  Thank you stephanie for help, I hope google help will solve the issue.

  Thanks

  Ahmad

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