Image Service Error

Permanently deleted user

September 26, 2014 23:29

I just recently began experimenting with using mosaic datasets to create image services. Now I'm trying to add an image service to a site but getting this error. It's a cached service that looks fine in previews but Manager doesn't like it! I've never seen this error before. Please send help.

 

/customer/servlet/servlet.FileDownload?file=00P6000000elu5YEAQ

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  Permanently deleted user

  September 27, 2014 00:29

  I am just guessing here -- Is the projection different between your tiled map service and the base map?  It sounds like it doesn't like the tiles because the spatial reference doesn't match your base map.  If you put the base map in the same projection as your tiled service (or vice versa) that might help?

   

   

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  Permanently deleted user

  October 09, 2014 22:59

  I checked the image file format (.tif) and spatial ref properties before creating the service and they are all the same.  What do you mean by base map?

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  Permanently deleted user

  October 09, 2014 23:13

  This is my image service projection:

  Albers Equal Area North American 1983 GRS80 (WKT)

   

  PROJCS["Albers_Equal_Area_North_American_1983_GRS80", GEOGCS["GCS_North_American_1983", DATUM["D_North_American_1983", SPHEROID["GRS_1980", 6378137, 298.257222101]], PRIMEM["Greenwich", 0], UNIT["Degree", 0.0174532925199433]], PROJECTION["Albers"], PARAMETER["false_easting", 1000000], PARAMETER["false_northing", 0], PARAMETER["central_meridian", -126], PARAMETER["standard_parallel_1", 50], PARAMETER["standard_parallel_2", 58.5], PARAMETER["latitude_of_origin", 45], UNIT["Meter", 1]]

  The projection below is for every other service in the map (all vector data). It has the exact same details as above, just a different projection name.  Could this really be the culprit?? Is it that flaky?? Do I need to have everything in the same projection?  That would mean recreating ALL the map services to match the projection of the tifs used to create the image service...  

  NAD 1983 Albers (WKT)

   

  PROJCS["NAD_1983_Albers", GEOGCS["GCS_North_American_1983", DATUM["D_North_American_1983", SPHEROID["GRS_1980", 6378137, 298.257222101]], PRIMEM["Greenwich", 0], UNIT["Degree", 0.0174532925199433]], PROJECTION["Albers"], PARAMETER["False_Easting", 1000000], PARAMETER["False_Northing", 0], PARAMETER["Central_Meridian", -126], PARAMETER["Standard_Parallel_1", 50], PARAMETER["Standard_Parallel_2", 58.5], PARAMETER["Latitude_Of_Origin", 45], UNIT["Meter", 1]]

   

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  Stefan Schweigert

  October 09, 2014 23:25

  Hello Rebecca,

  The message that is displayed indicates that the service which you are adding is both tiled and that the tiling scheme may not be compatible with the current configuration of the map. It is intended to be a warning message; I'll look into how we can improve it. When we use the term 'base map', this is generally the service which displays the 'background' of the map, or geographical context, and is often a tiled service which displays over multiple scale ranges. The service which you added could be moved to the bottom of the list of layers on the Map Services page, which would me that the spatial reference of this service is now going to be used as the site's spatial reference. If the other services which are currently on the site are able to be reprojected, then the site should function properly.

  I hope this information helps.

   

  Stefan

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