Config Sign In using ArcGIS
I'm attempting to change my sign in methods via the post install and am trying to change that I sign into ArcGIS Online, to be able to access my private content.
When I provide our url for the site..... https://sudbury.maps.arcgis.com , I get an error
"Invalid Portal URL"
Any ideas......Walter
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Hello Walter,
This error message has mistakenly appeared at times when you are changing between being registered with Portal for ArcGIS.
You should be able to register with ArcGIS Online temporarily using the 'https://www.arcgis.com/' option, complete the Post Installation, then re-run it and change the URL.
I was able to set this value with your URL after this workaround. We will take a look into this for future releases.
Thanks,
Stefan.0 -
Stefan,
Tried your suggestion and although I got a green check mark under the URL: https://arcgis.com/ field in the post install, I followed the link beside the green check mark and then I signed into my arcgis account.
But when I returned, I get an error message "A task was cancelled" and the sign in process ends. Therefore post install for sign in fails.
The literature on the configure sign-in options in the post install is somewhat confusing....It states that "Administrators will sign in to Manager using ArcGIS accounts" and "Administrators will be able to create sites with private content from ArcGIS Online or Portal for ArcGIS"
At this time, I am not an administrator, but someone who can publish to our account.
I'm using the newest Essentials 4.2 with the Html5 2.3 install
Walter
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Thanks for your update. The actual sign-in process to ArcGIS.com takes place when you click F inish in the Post Installation. After that, a browser window should appear and prompt you to enter your credentials.
Clicking on the link sends you to the URL entered, which can be useful when you are registering with a Portal for ArcGIS instance and need application information to proceed.
Let me know if this works for you.
Stefan0 -
Stefan,
Unfortunately, my post install never successfully finishes.
Does the process verify that I am not an administrator and that's why if fails?
Walter
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It will probably be easier to troubleshoot the problem by talking over the phone, do you mind if I call?
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Stefan,
Tried to respond to your email but the email came back from supportcentermailer...?
You can call me at (705) 674-4455 x4419
Walter
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Stefan,
<Event Timestamp="2014-10-03T11:42:19.1299096-04:00" Level="INFO"><Message>Process C:\Windows\system32\msiexec.exe /q /i "Geocortex.IdentityServer.msi" exited with code: 0</Message></Event>
<Event Timestamp="2014-10-03T11:42:24.4383166-04:00" Level="INFO"><Message>Process C:\Windows\system32\msiexec.exe /q /i "Geocortex.ApplicationServices2.msi" exited with code: 0</Message></Event>
<Event Timestamp="2014-10-03T11:44:03.1696883-04:00" Level="INFO"><Message>Process C:\Windows\system32\msiexec.exe /q /i "Geocortex.IdentityServer.msi" exited with code: 0</Message></Event>
<Event Timestamp="2014-10-03T11:44:07.5633698-04:00" Level="INFO"><Message>Process C:\Windows\system32\msiexec.exe /q /i "Geocortex.ApplicationServices2.msi" exited with code: 0</Message></Event>Post Install log file
Walter
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Stefan,
Any luck with the log file I sent you from the post installation directory?
Have not heard back from you since our last email.
Walter
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Hello Walter,
Sorry for not getting back to you sooner. There's nothing suspicious in the logs. There were several improvements to the Post Installer which made it into 4.2.1. Have you tried upgrading and see if the issue has been fixed for you?0 -
Stefan,
Will download the latest release and give it another try.
Walter
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Stefan,
Upgraded my local copy of Essentials to 4.2.1 Still attempting to configure Sign-In Options via the Post Installer.
Have selected to sign in using ArcGIS and have supplied the url below:
https://sudbury.maps.arcgis.com/
Still get the error...."Invalid Portal URL" after I selected the test button.
Any ideas?
Walter
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Hello Walter,
I've been able to configure my Post Installer to use your URL but can't complete the process since I don't have an account. There's an issue filed related to this which we are looking into but I think we'll need more information to help. It's possible there is network configuration information that we need to look into.It would probably be best for you to contact support so they can have a closer look at your configuration.
Thanks,
Stefan0 -
Will do
Walter
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We're noticing the same behaviour. We have a proxy server and suspect the installer is not proxy aware.
Is there any way to make the installer proxy aware?
Geoff
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Geoff,
I've logged a support call as recommended by Stefan.
When the issue is resolved, I'll let you know by responding back to this forum posting.
Walter
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Great, thanks Walter.
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Any movement on this, Walter or Latitude?
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Geoff,
It doesn't look like the post installer is making any calls to our proxy server when I was testing what Latitude recommended that I try.
Ran out of credits too, so had to put the support call on hold.
Walter
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Hi Geoff and Walter,
You can configure the Post Installer to use a proxy server for outbound web requests by adding the <defaultProxy> element to the Geocortex.Essentials.PostInstall.exe.config file. See http://msdn.microsoft.com/en-us/library/kd3cf2ex(v=vs.110).aspx for details of how to configure the proxy element. If you are using a proxy you likely had to add this same element to the REST and Manager web.conifgs.
--Ryan
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Initially tried to configure the Geocortex.Essentials.PostInstall.Launcher.config with my proxy settings.
<?xml version="1.0"?>
<configuration>
<startup>
<supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.5"/>
</startup>
<system.diagnostics>
<trace>
<listeners>
<add name="gcx" type="Geocortex.Logging.LoggingTraceListener, Geocortex.Logging" />
</listeners>
</trace>
</system.diagnostics>
<defaultProxy>
<proxy proxyaddress="https://astaro.greatersudbury.ca:8080" bypassonlocal="true" />
</defaultProxy>
</configuration>
The post installed still failed to recognize my proxy.As per suggestions from the support group, we configured Fiddler to be the proxy, with this line:
proxy proxyaddress="http://localhost:8888" bypassonlocal="true" />
but when I ran the post installer again, there was no traffic recorded in Fiddler for the post installer trying to hit the proxy.
Walter
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Hi Walter,
Can you try updating Geocortex.Essentials.PostInstall.exe.config instead. Geocortex.Essentials.PostInstall.Launcher .exe.config is only used when the Essentials MSI completes and it opens the Post Installer.
--Ryan
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Ryan,
Applied the edits to the Geocortex.Essentials.PostInstall.exe.config and below is the contents of that file:
<?xml version="1.0"?>
<configuration>
<startup>
<supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.5"/>
</startup>
<system.diagnostics>
<trace>
<listeners>
<add name="gcx" type="Geocortex.Logging.LoggingTraceListener, Geocortex.Logging" />
</listeners>
</trace>
</system.diagnostics>
<defaultProxy>
<proxy proxyaddress="https://astaro.greatersudbury.ca:XXXX" bypassonlocal="true" />.... Port number has been "x" out
</defaultProxy>
</configuration>Still get the same error as before......"Invalid Portal URL"
Walter
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Hi Walter,
The <defaultProxy> element must reside within a <system.net> element. See http://msdn.microsoft.com/en-us/library/kd3cf2ex(v=vs.110).aspx.
--Ryan
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Ryan,
Here's my config file now, after I've added the defaultproxy inside teh <system.net> element
<?xml version="1.0"?>
<configuration>
<startup>
<supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.5"/>
</startup>
<system.diagnostics>
<trace>
<listeners>
<add name="gcx" type="Geocortex.Logging.LoggingTraceListener, Geocortex.Logging" />
</listeners>
</trace>
</system.diagnostics>
<system.net>
<defaultProxy>
<proxy proxyaddress="https://astaro.greatersudbury.ca:8080" bypassonlocal="true" />
</defaultProxy>
</system.net>
</configuration>I still receive the same error......."Invalid Portal URL"
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