“export to shape” fails to export Arabic fonts properly,

“export to shape” fails to export Arabic fonts properly,

We observed that the “export to shape” fails to export Arabic fonts properly.

/customer/servlet/servlet.FileDownload?file=00P6000000em1FaEAI

/customer/servlet/servlet.FileDownload?file=00P6000000eltnGEAQ

What might be the issue here?

Thank you

Best

Jamal