“Report” fails to show orthophoto in GVS

Permanently deleted user

January 18, 2015 17:17

Dears,

I couldn’t figure out Why “Report” fails to show orthophoto in GVS?

Please, have a look on the attached screenshots that highlight the issue.

/customer/servlet/servlet.FileDownload?file=00P6000000elu2UEAQ

Before..

/customer/servlet/servlet.FileDownload?file=00P6000000elzE9EAI

But Now ..

/customer/servlet/servlet.FileDownload?file=00P6000000eluFdEAI

Thank you

 

Best

 

Mahmoud

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  Permanently deleted user

  February 04, 2015 03:25

  Do you have the Ortho Service set to visible?  I find the only way I am able to get a basemap to show up in a report or print template is that it must be set to visible (it defaults to on when the map first opens).  I'm not sure if this is a bug or an issue with my site.  Let me know if that helps.

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  Permanently deleted user

  May 04, 2015 14:01

  Dear Paulpo,

  The orthophoto is displayed perfect when using the print tool, but when using the report template it doesn't work.

  what might be the issue?

  Best,

  Majdoleen

   

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  Guido Sitta (GeoGraphics S.r.l.)

  May 04, 2015 14:51

  I already presented this issue to LG recently and they said that map services containing images must be visibile when loading the viewer (Imagery, Ortophoto, etc...), otherwise they will not be visible in reports. It was supposed to be fixed with rel 4.3 but it looks like it is still there.

   

  LG, any news about this?

   

  Guido Sitta

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