The GVH for handheld (Iphone) fails to start in the off-line mode,

The GVH for handheld (Iphone 5.0) fails to start in the off-line mode,

Despite the fact that the GVH contains at least one feature service that is managed to work in the off-line mode, the GVH fails to start in the off-line environment.

/customer/servlet/servlet.FileDownload?file=00P6000000em1D5EAI

/customer/servlet/servlet.FileDownload?file=00P6000000eltnKEAQ

/customer/servlet/servlet.FileDownload?file=00P6000000eltqsEAA

What might be the issue here?

Thank you

Best

Jamal