Server Error in Rest Manager Application

Permanently deleted user

January 03, 2015 03:07

Is anyone familiar with this error? All of our apps are down and I can't open Essentials.

Thank you

Scott

 

Server Error in '/Geocortex/Essentials/REST' Application.

 

The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.

 

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.PathTooLongException: The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

 

 

 

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  Permanently deleted user

  June 06, 2015 00:34

  Were you able to resolve this, Scott?  I am getting a similar error after upgrading to 4.3.

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  Stefan Schweigert

  June 06, 2015 00:47

  Hello Scott and Stephanie,

   

  That error is originating from System.IO, meaning that the resource you are trying to reach exceeds the maximum length allowed by the operating system (https://msdn.microsoft.com/en-us/library/windows/desktop/aa365247(v=vs.85).aspx). 

   

  A Fiddler trace of trying to log in, would show the length of paths you are trying to reach. To fix, you will need to shorten directory and/or file name lengths.

  Thanks, Stefan

   

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  Permanently deleted user

  June 06, 2015 01:00

  I have Fiddler but I don't know what to look for. There is an error at this url

  http://gis-map1dev/Geocortex/Essentials/RestManager/Error?aspxerrorpath=/Geocortex/Essentials/RestManager

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  Permanently deleted user

  August 26, 2016 13:38

  This is an old thread, but did you ever get a resolution to this?

   

  Out of the blue, this started happening this morning.  Can't access Manager or any of our sites.  Fidller just shows that the request failed.  The windows event viewer logs show multiple warnings with the path too long message.

   

  It doesn't seem to be affecting our Essentials 4.5.1 instance - just Essentials 4.2.  We've had both installed together for over a week, so I don't think it has anything to do with that.

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  Permanently deleted user

  November 25, 2016 16:59

  Hi Peter,

   

  Using Fiddler or the browser's dev tools can you see what the URL is that is causing the error?

   

  Please feel free to email support at support@latitudegeo.com in a case like this.

   

  Regards,

   

  Wayne Richard

   

  Latitude Geographics Group Ltd.

   

  Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

   

  Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

   

  Developers of Geocortex web-based mapping software | www.geocortex.com

   

  An Esri Platinum Business Partner

   

   

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