The GVH fails to display the Orthophoto;

The GVH fails to display the Orthophoto,

Despite the fact that the the GVS displaying the Orthophoto "WestBank_2014_25cm_TMGrid_jpg_03" successfully, the GVH fails to display it in GeoMOLG.

The GVH 2.3.3

/customer/servlet/servlet.FileDownload?file=00P6000000em1ExEAI

The GVS 2.3.2

/customer/servlet/servlet.FileDownload?file=00P6000000elu6OEAQ

What might be the issue here?

Thank you,

Lubna