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Problem in adding WMS in 4.1.5

Permanently deleted user

Hi,

I'm trying to add a WMS service to my geocortex maps. But I couldn't, I use exactly the same WMS url which I've used in 3.15 and it still working on that version. But I coudn't add it in 4.1.15. I try to search for other WMS on web and give them atry but got the same result.

This is one of sample WMS from ESRI website:

http://sampleserver1.arcgisonline.com/ArcGIS/services/Specialty/ESRI_StatesCitiesRivers_USA/MapServer/WMSServer?request=GetCapabilities&service=WMS

I've clicked on "Add Map Service" and then have choosed "Service connection", "Add connetion" and from connection type I've selected "WMS" and the put this url in "URL Textbox" and then have clicked on "OK button". I've got "Connection failed" error.

I have also try using serach in "Add Map Service" form but couldn't get any result.

Regards

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Comments

7 comments

Date Votes
  • Permanently deleted user

    Hi Mary,

    There is a 'Connection Type' dropdown field at the top of the Add Connection page, if you set this to 'WMS (Web Map Service) it should work fine.  I tested it here and it worked for me.

    Regards,

    Wayne Richard   Latitude Geographics Group Ltd. Head Office: 200 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7 Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com    Developers of Geocortex web-based mapping software | www.geocortex.com  An Esri Platinum Business Partner 
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  • Permanently deleted user

    Hi Wayne,

    As I said, I've selected WMS from list and put URL, but I got Connection failed response.

    Regards.

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  • Permanently deleted user

    Please check this issue with "4.1.5" version , as I said I haven't this problem with previous versions.

    Regards

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  • Permanently deleted user

    Hi Mary,

    I tried it with Essentials 4.1.5 and IE 11.0.96 and it worked.  It sounds like it has something to do with your specific setup so you may want to open up a support case to look into it further.  It could be a firewall or proxy issue, it's hard to say.

    I'm sorry I couldn't help any further.

    Regards,

    Wayne Richard   Latitude Geographics Group Ltd. Head Office: 200 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7 Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com    Developers of Geocortex web-based mapping software | www.geocortex.com  An Esri Platinum Business Partner 
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  • Permanently deleted user

    Hi Wayne,

    I have install 4.1.5 on another machine on different network and it works fine. So now I underestand,  4.1.5 doesn't have any problem and there is something with proxy and firewall. Can you please give me more information how this new version manage proxy and what is different between this version and 3.15 ? Because in 3.15, I use WMSs without any problem but in this version I cannot use any WMS. Is there any config file should I change?

    Regards

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  • Permanently deleted user

    Hi Mary,

    I recommend trying Fiddler to look for errors when adding the service.  If you are not familiar with Fiddler there is a KB article here about it - 

     

    https://support.geocortex.com/use-fiddler-to-capture-web-traffic-between-a-web-browser-and-a-web-site

     

    The other thing you can try is upgrading to version 4.2.2 of Essentials, there was an issue with certian WMS services that was resolved in 4.2.2.

     

    If neither of those steps work I would suggest opening a support case for it by emailing support@latitudegeo.com.

     

    Regards,

    Wayne Richard   Latitude Geographics Group Ltd. Head Office: 200 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7 Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com    Developers of Geocortex web-based mapping software | www.geocortex.com  An Esri Platinum Business Partner 

     

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  • Permanently deleted user

    Hi Wayne,

    It is finally resolved by setting proxy in rest manager config file. Thanks for your time.

    Regards.

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