Add Connection (4.3)

Permanently deleted user

May 26, 2015 17:41

Hi everyone

I've installed Geocortex Essentials 4.3. I'm trying to Add a Connection in Service Connections and I'm getting the message Connection Failed .

I've tried the same with 4.2.1 and it works out fine.

Can anyone help me?

Thank you very much

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  Stefan Schweigert

  May 26, 2015 22:42

  Hello Rui,

  There 'should' be no difference in functionality between the versions. 

  Is the service publicly accessible? If it is secured using token security, you may need to enter a Token URL for the Generate Token endpoint.

   

  Thanks, Stefan

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  Tom Neer

  May 26, 2015 23:14

  Are you using HTTPS or HTTP?

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  Permanently deleted user

  May 27, 2015 20:33

  Hi guys

  Thanks for your ansewers.

  I'm using a REST service form ESRI Uk, https and with authentication.

  I can access the REST endpoint in a browser and in an ArcGIS client and in Geocortex 4.2.1.

  Cheers,

  Rui

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  Tom Neer

  May 28, 2015 01:37

  Rui, we've run into this when migrating sites with secured services. It is reported and is filed as bug number GE-6626. 

  To get around it, you need to go to each of the map services and explicitly add the token url (e.g. https://yourserver/arcgis/tokens) to the service connection. For some reason, the Service Connection gets confused and tries to authenticate to the http token url instead of the https token url. You are effectively overriding it. 

   

  Best,

  -Tom

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  Permanently deleted user

  May 28, 2015 15:00

  Hi Tom

  Thank you very much for that. I'll try it!

  Cheers

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  Permanently deleted user

  May 28, 2015 20:34

  Hi Tom

  It worked but I had to leave the Token URL Field empty. Chris Wright from 1Spatial suggested that I tried it and it worked.

  Thank you very much for your help

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