Creating Linear Features in HTML5

Permanently deleted user

July 09, 2015 19:35

Hello,

We have been using the mobile capability of the HTML5 viewer sometime, but have run into an issue with linear features.  We can create them, no issue there.  However, a user must double-click the device to end the feature.  The act of double-clicking to end the feature is difficult to use and when we are successful, we have found that the linear feature created generally looks a bit like a hockey stick due to the use not being able to doubl-click exactle on the verticy that shoudl end the line; instead it ends the linear feature a little off of the end vertex, adding a little tail (or, if you;re form Canada, completes the 'hockey stick' look)..@GeocortexSupport please help.  This is an extermely anoying issue, as the work around now is having to post-QA any linear feature created in the HTML5 viewer with either an equivalent Silverlight viewer, or via ArcMap.  Thank you in advance.  Sean

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  Permanently deleted user

  July 09, 2015 23:27

  Hi Sean,

  The support team is happy to help you with this issue.  Can you please submit a request, via an email to (support@geocortex.com) ?  This will open a case in our request tracking system.  When submitting this request, if possible, can you please send us the URL to a viewer that exhibits this behaviour?  Otherwise, a quick video that displays this behaviour would also be excellent!

  Thanks!  We look forward to working with you.

  Best wishes, 

  Pandora

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  Permanently deleted user

  July 10, 2015 00:31

  Hi Sean,

  That issue has been previously reported as GVH-3516  and seems to be device-specific. A fix for it was provided in HTML5 viewer 2.4. Could you please provide the viewer version, device and OS version you are using (e.g. GVH 2.4, iPad 2, iOS 8.1)? 

  --Alejandro

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  Permanently deleted user

  July 13, 2015 19:14

  HTML5 2.4

   

  GE 4.3

   

  iOS 8.4

  iPad Air

   

   

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