Basemap layers will not print

Permanently deleted user

July 02, 2015 21:27

Uncovered a bug…

GVH v2.4

If a tiled-image map service contains layers and is set as a basemap the imagery will not print unless the map service is turned on “checked” in the map services tab.  The basemap widget works just fine.  However with the map-service turned on the site loads all basemaps on init – a bit confusing for the user and increases app load time.

Can be reproduced using ESRI's world-imagery service.

 http://services.arcgisonline.com/ArcGIS/rest/services/World_Imagery/MapServer

 

/customer/servlet/servlet.FileDownload?file=00P6000000eltkkEAA

/customer/servlet/servlet.FileDownload?file=00P6000000eltvEEAQ

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  Kevin Penner

  July 03, 2015 00:50

  Hi David,

  Thanks for the report. This issue was addressed in GVH 2.4.1 (GVH-5922:  non-default basemap fails to print).

  Please have a look in the new 2.4.1 version and let us know if you are still seeing any issues.

  Thanks,

  Kevin

   

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