Options to configure things like the toolbar are blank for HTML5 viewer in manager. Seems like I had this happen once when first installed, but can't remember what made it show up. Ideas?

Permanently deleted user

October 06, 2015 15:49

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  Permanently deleted user

  October 06, 2015 15:54

  Answered my own question.  I had upgraded a viewer and several of the areas didn't show up.  Removed the viewer and added a "new" viewer and everything worked.

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  Permanently deleted user

  October 06, 2015 15:55

  Hi Kyle,

  I believe you are experiencing an issue that some other customers have also come across. It involves upgrading when you have explicitly disabled offline functionality. 

  I go into more detail about the issue here: https://support.geocortex.com/customer/essentialsGSCForum?sub-nav=forum&main-nav=essentials&#!/feedtype=SINGLE_QUESTION_DETAIL&id=9066000000009INAAY

  If this doesn't solve the problem, or you have any other questions please let me know.

   

  Cory Purnell

   

  Latitude Geographics Quality Assurance Team

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