Trouble with new Support Center login
Everytime i try to login to the support center it forgets the password that I setup. I can get in to the support center by clicking the forgot password and getting an email to change my password. I can then "change" my password (i have tried actually changing it and using my old one) and then get in. However, as soon as I am logged out either on purpose or timed out, i can no longer log in with my new password and have to go through the same process again.
Anyone else seeing this problem?
Marc
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Marc,
Are you using your email address or your old user name? I was getting the same response as you are until I realized that the login wants your email address instead of the user name.
And I wish there was a check box to stay logged in...0 -
Thanks, Brian. Yes, I have been trying my username, not my email.
Regards,
Marc0
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