Can't open Geocortex Essentials

Angie Blansett

September 08, 2016 13:13

I tried adding a new web site but ended up with a name I already had tried previously. Now I get an error when I try to open essentails:

 

An error occurred while processing your request.

 

An item with the same key has already been added.

 

 

 

Details:

 

 

 

Controller: Sites

 

Action: Index

 

Source: mscorlib

 

Message: An item with the same key has already been added.

 

 

 

StackTrace:

 

at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)

 

   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)

 

   at System.Linq.Enumerable.ToDictionary[TSource,TKey,TElement](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector, IEqualityComparer`1 comparer)

 

   at Geocortex.Essentials.Configuration.ExtensionHelpers.ToUriDictionary[T,TValue](IEnumerable`1 source, Func`2 uriSelector, Func`2 valueSelector, String baseUrl)

 

   at Geocortex.Essentials.Configuration.Caching.XmlSiteLookup..ctor(DateTime lastScanTime, IEnumerable`1 siteInfos)

 

   at Geocortex.Essentials.Configuration.Caching.XmlSiteCache.b()

 

   at System.Reactive.Linq.QueryLanguage.<>c__DisplayClassd5`1.<>c__DisplayClassd7.<ToAsync>b__d4()

 

--- End of stack trace from previous location where exception was thrown ---

 

   at System.Reactive.PlatformServices.ExceptionServicesImpl.Rethrow(Exception exception)

 

   at System.Reactive.ExceptionHelpers.ThrowIfNotNull(Exception exception)

 

   at System.Reactive.Linq.QueryLanguage.SingleOrDefaultInternal[TSource](IObservable`1 source, Boolean throwOnEmpty)

 

   at Geocortex.Essentials.Configuration.Caching.CachingSiteConfigServer.GetSiteIDs()

 

   at Geocortex.Essentials.RestManager.Models.Repositories.SiteConfigRepository.GetSiteIDs()

 

   at Geocortex.Essentials.RestManager.Controllers.SitesController.Index()

 

   at lambda_method(Closure , ControllerBase , Object[] )

 

   at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)

 

   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)

 

   at System.Web.Mvc.ControllerActionInvoker.<>c__DisplayClassd.<InvokeActionMethodWithFilters>b__a()

 

   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)

 

   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)

 

   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)

 

   at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

 

 

0

• 

  Permanently deleted user

  October 19, 2016 21:51

  Hi Angie,

   

  I'm assuming that this has already been resolved, but if not, please open a new case so we can work with you to investigate this issue!

   

  Thanks,

   

  Danny

  0
• 

  Chris Carr-White

  March 20, 2020 21:32

  Hi Michael,

   

   

  We've seen similar issues.  Some things to consider:

  • Ensure your Sites directory is clean
    • Ensure there are no duplicates/copies of Site.xml in your Sites directory
    • Avoid making manual copies of Site.xml as backups and storing them in this location - Manager reads the xml files and looks for SiteIDs it does not like finding duplicates
  • Check your Manager SiteCache files for any duplicate SiteIDs that may have been been written here
    • C:\Program Files (x86)\Latitude Geographics\Geocortex Essentials\Default\REST Elements\Manager\App_Data\SiteCache
    • You can edit these in Notepad++ and search for your Site name / SiteIDs - are there any duplicates stored in here?
      • If so, and if you are certain your Sites directory is clean, you might try purging Manager's SiteCache files and recycling Manager's application pool.

  Thanks,

   

   

  Chris

  0
• 

  Permanently deleted user

  March 23, 2020 12:18

  Thanks Chris. It does look like it was an issue with the \REST Elements\Manager\App_Data\SiteCache file. Although I didn't think of manually searching and editing the file, Marion from Geocortex helped me and we refreshed the SiteCache.xml file by running the Post Installer. Next time I will look into the file first before going that route. Happy to say that everything worked out ok and I didn't lose any existing settings.

   

   

  Thanks for the suggestions, it might come in handy in the future.

   

   

  Regards,

   

  Mike

   

   

  0
• 

  João Pinheiro

  June 09, 2020 15:59

  Hi Chris! It worked perfectly.

   

  I deleted the site folder from the sites directory and then cleaned up the duplicate records for this site in the SiteCache.xml file. Finally, I recycled the ApplicationPool EssentialsAdministrationAppPoll4.

   

   

  Thanks for suggestions.

   

   

  Best regards,

   

  João Pinheiro

  0

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