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Data Links/Data Connection Error

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3 comments

  • Permanently deleted user
    Hi Sonya,

     

    When you say the data connection won't read an updated excel spreadsheet, do you mean that the updates don't appear when you view it after an update? Or that it won't load at all? I'm wondering if it's a caching issue.

     

    To resolve the error, I'd suggest contacting our (To: support@latitudegeo.com) support team. They should be able to help resolve your error and also help you find a less frustrating process for future updates.
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  • Permanently deleted user
    Thank you Jordan.  The issue with the Data Connections is that I deleted them. Now my application won't load at all because their are data links looking for those data connections. I am looking for a work around.  Where can I go to delete data links without being able to use the gui interface of Geocortex?   

     

    I did contact the support team.  Currently waiting a reply.

     

     
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  • Permanently deleted user
    Hi Sonya

     

    I guess you have two approaches add the Data Connections back into the site.xml file OR delete the Datalinks sections from the site.xml file.  Every layer that has Datalinks will have it's owns Datalinks section in the site.xml file.

     

    Neither is particularly difficult using a text editor. Even better to use one that avoids you deleting any extra element tags etc.

     

    Take a backup first.

     

    Regards

     

    Ralph Price
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