Save Project not working, stalls on 'saving project' screen

I'm running GE 4.6.2 and HTML5 Viewer 2.7.1. This is my first try at enabling projects in our dev environment. We are using Windows Integrated security only. On sign in, the Project tools are available, however when I click 'Save' the 'Projects' dialog comes up with 'saving project' message and stalls there, the project does not save and it cannot be cancelled so I cannot access the map again. Below are the errors found in the document store log, although I am not sure they contain the issue as they do not log after each attempt to save.

2016-10-28 11:43:59 AM ERROR DocumentStore.log Exception Occurred: 'Error in BasicProxy.Start' details: ObjectDisposedException: Cannot access a disposed object.

Object name: 'System.Net.HttpListener'.

at System.Net.HttpListener.CheckDisposed()

at System.Net.HttpListener.Stop()

at Geocortex.Platform.Roles.DocumentStore.Watcher.BasicProxy.<>c__DisplayClass37_0.<Start>b__0()

2016-10-28 11:43:59 AM WARN DocumentStore.log Failed to delete Elasticsearch index. Code: 404. Message: no such index

2016-10-28 11:43:59 AM ERROR DocumentStore.log Process ID 21444 failed to exit after 0 ms

2016-10-28 11:44:00 AM ERROR DocumentStore.log Error occurred while trying to initialize IInitializable type 'Geocortex.Platform.Role.RoleRegistry' details: PipelineException: Failed sniffing cluster state.

at Elasticsearch.Net.RequestPipeline.Sniff()

at Elasticsearch.Net.RequestPipeline.FirstPoolUsage(SemaphoreSlim semaphore)

at Elasticsearch.Net.Transport`1.Request[TReturn](HttpMethod method, String path, PostData`1 data, IRequestParameters requestParameters)

at Nest.LowLevelDispatch.SearchDispatch[T](IRequest`1 p, PostData`1 body)

at Nest.ElasticClient.Nest.IHighLevelToLowLevelDispatcher.Dispatch[TRequest,TQueryString,TResponse](TRequest request, Func`3 responseGenerator, Func`3 dispatch)

at Geocortex.Platform.Configuration.ConfigurationStore.FindMatchingConfigurationItems(IEnumerable`1 filter)

at Geocortex.Platform.Role.RoleRegistry.LoadSettings()

at Geocortex.Platform.Role.RoleRegistry.Initialize()

at Geocortex.Platform.Infrastructure.CoreRuntime.InstanceCreated(Object instance)

AggregateException: One or more errors occurred.

================ START INNER EXCEPTIONS ================

PipelineException: An error occurred trying to establish a connection with the specified node.

at Elasticsearch.Net.RequestPipeline.Sniff()

================ END INNER EXCEPTIONS ================

2016-10-28 11:44:01 AM ERROR DocumentStore.log Unable to unsubscribe 11e17ef3daf0405bad3aa31c50f98c8f: The underlying connection was closed: An unexpected error occurred on a receive.

Any ideas?

Permanently deleted user

December 21, 2016 14:48

I am experiencing the same issue. Were you able to determine the cause?

Thanks-Shana

December 21, 2016 14:56

Hi Shana - unfortunately I have not solved this issue yet, however it only occurs in my dev environment. Projects are saving on our production environment so I'm thinking it's a configuration issue on our dev but have yet to get to the bottom of it. I will post here if we find a solution.

Matt Taylor

January 19, 2017 19:03

We have a user that is running into this also, however only in Chrome. On her machine she is able to save a project in IE. I'm wondering if it might be related to some setting in Chrome (at least for my user)? I verified she has the latest version of Chrome running, which is the same as our other users. Anyone have any ideas?

Amanda Frech

February 03, 2017 18:19

Hi Everyone,

For those that haven't seen it yet, there is a known issue affecting saved projects in Chrome version 54+, which was fixed in version 2.7.2 of the HTML5 viewer. For more information, see this post (https://support.geocortex.com/essentialsGSCkba?sub-nav=kba&main-nav=essentials&id=kA360000000GqpLCAS) .

As a first step, let us know if we can rule that out.

Hope that helps,

Amanda

Save Project not working, stalls on 'saving project' screen

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