Opening shared project with URL not working in Chrome on HTML 2.7?

Carmen Durham

November 10, 2016 15:47

I am testing out the sharing of saved projects in HTML5 2.7 - pretty cool.

 

However, if we try to open the saved project through the URL provided when we choose to "share project", it will not open in Chrome 54.0.  It is stuck at this:

 

 

It works in Firefox 49.0.2 and IE 11.

 

Anyone else seeing this?

 

Thanks,

 

Carmen

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  Amanda Frech

  November 11, 2016 00:56

  Hi Carmen,

   

  This is a known issue caused by Chrome dropping its support for the FileError object in version 54. The full details can be found (https://support.geocortex.com/essentialsGSCkba?sub-nav=kba&main-nav=essentials&id=kA360000000GqpLCAS) here .  A fix will be included in an upcoming version.

   

  Hope that helps!

   

  Amanda

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  Carmen Durham

  November 11, 2016 13:28

  Thank you!

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  Permanently deleted user

  November 15, 2016 19:31

  This is fixed in 2.7.2. I've added a workaround to the (https://support.geocortex.com/essentialsGSCkba?sub-nav=kba&main-nav=essentials&feedtype=SINGLE_ARTICLE_DETAIL&dc=Geocortex_Viewer_for_HTML5_kba&criteria=BESTANSWERS&id=kA360000000GqpL) HTML5 viewer 2.7 known issues  article that should help with this issue in the meantime.

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  Carmen Durham

  November 17, 2016 15:28

  Thank you, I will try this.

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