ModalWindowNoCloseButton does nothing

Lauren MacLean

December 20, 2016 03:20

I'm trying to remove the option of a close button on a form in a workflow. Basically half our users hit the X close button instead of the "OK" and as a result they kill the workflow instead of proceeding.

 

I've seen references to using the 'ModalWindowNoCloseButton' as the container name but this doesn't appear to make a jot of difference for us. It still shows the form with the X Close !

 

GXE 4.6.2 and HTML5  2.7

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  Permanently deleted user

  December 20, 2016 17:32

  Hi Lauren,

   

  That should be working.  Just to make sure, are you wrapping the ModalWindowNoCloseButton string in 'single quotes' or "double quotes"?

   

  If that doesn't help, can you please drop the XML of your workflow in the post so I can take a look?

   

  Thanks!

   

  Danny

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  John Nerge

  December 23, 2016 14:11

  One tip: if a form in your workflow isn't the last step in the workflow, using the word Next instead of OK is more likely to signify to your users that they have to click it to proceed (i.e. they're not done yet).

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  John Nerge

  December 30, 2016 14:25

  I see in your sample workflow that you're setting the container on the Configure Workflow Container activity. You also need to assign the Workflow Container Name on each of your display forms if you want them to use "ModalWindowNoCloseButton".

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  Lauren MacLean

  January 02, 2017 23:27

  AH that's done it! I thought that using configure workflow container set it for all following functions until you configured it to something else. Thank you so much for that!

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