format of path to IIS log

Permanently deleted user

January 03, 2017 15:23

I'm trying to set up Analytics to read the IIS logs for our ArcGIS instance but it is not clear what format the path to the log files should be.  I'm assuming it's a UNC path since the logs are on a remote server but when I enter all the appropriate information and try to save the configuration , Analytics throws the warning: Unable to find Server credentials to access the given log directory. Please try entering the credentials to access the log directory instead. I know the credentials are fine ( I can access the share through Windows using the UNC path and domain credentials that I entered).  The user guide says the path must include server name and domain name in the path, which I took to mean a fully qualified UNC path like \\server.full.domain.name\IIS_log_directory.

 

Can anyone clarify what the correct syntax should be?

 

Peter

 

 

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  Permanently deleted user

  January 03, 2017 15:46

  It turned out to be a problem with the ArcGIS log path, which had been successfully saved previously.  Once I reentered the AGS log path / credentials, the IIS UNC path was accepted also.  It would be helpful if the warning identified which path it was complaining about, since there are two possibilities.

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  Permanently deleted user

  January 03, 2017 16:13

  Good call Peter, I'll file that as an improvement.  I'm glad you got it figured out!

   

  Thanks!

   

  Danny

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  Permanently deleted user

  January 04, 2017 15:41

  Danny,

   

  Can you please confirm how deep the directory paths should be for both AGS and IIS logs?

   

  I've been getting inconsistent results for both.

   

  For IIS I have shared out the directory that contains the actual log files (eg. C:\inetpub\logs\LogFiles\W3SVC1) and for AGS I again shared out the parent directory of the individual log files (eg. C:\arcgisserver\logs\SERVER.FULLY.QUALIFIED.DOMAIN.NAME\server).

   

  Are these the correct levels to drill down to, or does Analytics want something higher level like just c:\inetpub\logs\LogFiles or c:\arcgisserver\logs?

   

  Peter

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  Permanently deleted user

  January 04, 2017 20:39

  Hi Peter,

   

  I don't think it matters how far down you go.  I usually configure the collectors to point at the highest point (so that if a new web adapter gets added, or the ArcGIS server name changes or something, the logs will still be monitored), however the way you have configured it should be fine.

   

  ArcGIS Logs:  C:\arcgisserver\logs\

   

  IIS logs: C:\inetpub\logs\LogFiles\

   

  I hope that helps!

   

  Thanks,

   

  Danny

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