Global Search not working on a few layers

Permanently deleted user

January 11, 2017 13:38

I have the global search enabled for three layers and only a few fields configured for global search.  It is working on other layers, but not on three of them.  Anyone experience this and found a fix?  How do you enable in site.xml?

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  Dan Giersz

  January 11, 2017 14:07

  Have you checked the traffic with Fiddler? Are the requests being made? Maybe they are timing out for those layers.

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  Permanently deleted user

  January 11, 2017 16:51

  I checked it and nothing seems to indicate that this is the issue.  It works fine on all other layers and these are in the same map service.  It's as if they are not configured for global search, but everything in Manager is set up correctly.  Any idea where this is in the site.config?

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  Dan Giersz

  January 11, 2017 16:58

  The layer and the field should have Searchable="true" in the site.xml, which should match what you are seeing in Manager.

   

  Have you changed the service lately? Changing layer or field names would break things, although Manager is pretty good about flagging these changes.

   

  What versions are you using for Essentials and viewer?

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  Permanently deleted user

  January 11, 2017 17:05

  Yep, the fields in question both have the layer and field both have Searchable="true" and Visible="true"

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  Mike Ketler

  January 16, 2017 20:12

  Hi Shana,

   

  When you search in the viewer with Fiddler open you should see requests like the example below. If the request for the layer that you are trying to search doesn't return any results then I'd check the ArcGIS server logs. If the request isn't there at all then it might not be configured correctly in Essentials.

   

  Example Global Search Request:

   

  http://agsdemo.geocortex.com/arcgis/rest/services/LosAngelesCounty/Dynamic/MapServer/16/query?f=json&where=LOWER(ZIP)%20LIKE%20'%2590028%25'&returnGeometry=true&spatialRel=esriSpatialRelIntersects&outFields=*&outSR=102100

   

  I'd suggest opening a support ticket if you require further assitance. 

   

  Thanks,

   

  Mike Ketler

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  Cam Finch

  April 21, 2017 12:35

  I am having this same issue. Is there any more information on this or did it get resolved?

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  Permanently deleted user

  April 21, 2017 12:38

  Mine ended up being an issue with the map service.  If everything is set up properly and looks right in Manager and your site.xml, you may want to just check to see if an issue with service or just re-publish.  

   

  Sorry I can't help more.  Good luck!

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