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Upgrade to Essentials 4.7.0 breaks map display in Manager

Sean McClurkan
Essentials 4.7.0 HTML5 2.8.0

 

I upgraded from 4.6.3 and GVH 2.7.2 to the newest version and now the map does not display in Rest Manager.  The map displays fine in the viewer itself when launched, just not in Rest Manager.

 

What's up with that?
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Comments

16 comments

Date Votes
  • Sean McClurkan
    Not event the map controls display in the map in Manager.
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  • Permanently deleted user
    Hi Sean.

     

    If you have a look at your browser's dev tools, are you seeing a 404 error finding the TiffDecoder.js file?  If so, you can solve this by downloading that file from the Esri Javascript API github page (version 3.19), and adding it to the following directory:

     

    C:\Program Files (x86)\Latitude Geographics\Geocortex Essentials\Default\REST Elements\Manager\Content\EmbeddedViewer\Resources\Scripts\esri\layers\rasterFormats

     

    This issue should be added to the known issues KBA soon.  Sorry for the inconvenience on this!

     

    Thanks,

     

    Danny
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  • Sean McClurkan
    Is this the error you mean?

     

    User-added image
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  • Permanently deleted user
    Hi Sean,

     

    That actually looks different than the one I was thinking of.  I'm not familiar with the one you're seeing.  Have you cleared your cache since upgrading?  If not, can you please give that a shot?

     

    Thanks!

     

    Danny
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  • Permanently deleted user
    Danny

     

    Your instruction fixed my issue.

     

    Thanks

     

    Masao
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  • Permanently deleted user
    Glad to hear it Masao!

     

    Cheers!

     

    Danny
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  • Sean McClurkan
    I'm having trouble locating and getting ahold of the actual file from ESRI's GitHub.  Can you guys make the file itself available more directly?
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  • Sean McClurkan
    Clearing my cache did the trick.  Thanks.
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  • Erik Engstrom
    I was also having this issue. I found that removing some image services fixed the issue. This was not an issue in 4.6.X

     

    I'm not sure which image service was the culprit. 
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  • Erik Engstrom
    This is the error I get:

     

    Uncaught Error: xhrFailed

     

        at d (esri.js:11)

     

        at Function.p.getText (esri.js:15)

     

        at pa (esri.js:33)

     

        at a (esri.js:11)

     

        at esri.js:20

     

        at ga (esri.js:29)

     

        at ma (esri.js:20)

     

        at La (esri.js:21)

     

        at c (esri.js:21)

     

        at Object._loadRasterFormatModules (esri.js:2910)
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  • Erik Engstrom
    And this:

     

    Failed to load resource: the server responded with a status of 404 (Not Found)

     

    p.getText @ esri.js:15
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  • Erik Engstrom
    Nevermind, I found the code in fiddler referencing the 404 for the TiffDecoder.js.

     

    I added the file and code from the github repository found here: 

     

    https://raw.githubusercontent.com/Esri/arcgis-js-api/master/layers/rasterFormats/TiffDecoder.js

     

    After adding this, I was able to get my map in Manager. Thanks Danny!
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  • Permanently deleted user
    Hey Erik, this is exaclty my problem.  Where did you add the file to?
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  • Permanently deleted user
    Nevermind, I skimmed too quickly, I see Daniel already provided the location.  Thanks!
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  • Permanently deleted user
    GVH 2.8.1 will include the TiffDecoder.js file and all other raster format scripts included in the Esri JavaScript API (version 3.20).
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  • Permanently deleted user
    Thanks, TiffDecoder.js fixed my issue.
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