Filter tool stopped working

Permanently deleted user

May 10, 2017 19:06

Hi:

 

 The filter tools has stopped working in my Geocortex applicaton.  I tried removing it from the tool bar and readding it  but it still does not work.  Ideas?  Thanks!

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  Permanently deleted user

  May 10, 2017 19:13

  Hi Steven -

   

  When you use the filter tool stops working, are you receiving any console errors?  If so, please send us a copy of those messages (a screenshot would be fine) to assist our troubleshooting.

   

  Regards,

   

  Steve

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  Nico Burgerhart

  May 10, 2017 19:35

  Did you upgrade to ArcGIS Server 10.5 without applying the ArcGIS Server 10.5 Layer Definition Query Patch?

   

  http://support.esri.com/download/7489

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  Permanently deleted user

  May 11, 2017 15:50

  Thanks!  Apparently the patch was overlooked. We will be installing the patch today and checking the results.

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  Dan Giersz

  August 01, 2017 17:35

  Did applying the patch resolve the issue?

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  Permanently deleted user

  August 01, 2017 17:55

  Yes! Thanks you for the tips. All is working now. 

   

  Next I dive into WorkFlows...

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  Dan Giersz

  August 02, 2017 12:53

  Applying the patch did not work for me. However, I did find a service that was unavailable.  Once I took care of that, the tool started working again.

   

  Just something else to check if anyone else has this issue.

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