Search animation not appearing

Dan Giersz

August 01, 2017 18:16

GE 4.6.3 and GVH 2.7.2

 

The animation next to the 'Search Results' text does not appear, making it look like no search is happening.

 

This only occurs for newly created sites.  Existing sites that were upgraded show the animation just fine.

 

Both of these viewers are using the same service (actually imported one from the other). Search "00101001":

 

No animation: http://test.maps.cuyahogacounty.us/Html5Viewer/index.html?viewer=ReImaginingData

 

Animation: http://test.maps.cuyahogacounty.us/Html5Viewer/?viewer=CCGIS

 

It's like it's always set to inactive...

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  Permanently deleted user

  August 01, 2017 22:55

  Hi Dan, 

  I checked out your site, and it looks like the layer that is trying to be queried is currenlty inaccesible (at least for myself). That will rsult in the query completing almost immediately and not showing the loading animation.

  The map service url that is failing for me is: http://test.maps.cuyahogacounty.us/arcgis/rest/services/MyPLACE/Parcels_V_PGDB_TM_AP_FO/MapServer/1/

  I tried on one of my local viewers and the animation was appearing, I also checked to ensure that the loading animation was available on your server (and it was).

  Let me know if you are still experiencing the issue once the mapservice is back available and I can try looking into the issue again.

   

  Cory Purnell

   

  Latitude Geographics Quality Assurance Team

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  Dan Giersz

  August 02, 2017 12:41

  Thanks Cory.  That map service is up and running and has been working fine in other viewers (like the other URL I provided).  Also, the result that does eventually get returned is coming from that service.

   

  I tried a different, similar service and the saw what you were seing: Fiddler shows no result being returned, but the result shows up in the Results list.

   

  I did revert back to the original service and the issue persists.  Fiddler shows everything is working, as far as I can tell.  Just no animation.

   

  That map service does take a bit to respond since it's querying 3 fields on 500,000+ parcels, but it does respond and the results show up...

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  Dan Giersz

  August 02, 2017 12:49

  I've also tried creating a new site and using a different service.  Still no animation.

   

  Is it possible to redeploy the viewer template? Maybe there was an issue with the install?

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  Dan Giersz

  August 07, 2017 12:48

  I moved the LayerQuerySearchProivder entry under 'searchProviders' in the configuration of the Search module to the top and the animation started working again.

   

   

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