Now Available: Geocortex Essentials 4.8.1

Permanently deleted user

July 25, 2017 23:03

We have expedited a maintenance release of Geocortex Essentials to address a dependency on Bing Maps SOAP Web Services. This dependency affects all previous versions of Essentials and will prevent Essentials sites with Bing Maps services from loading when the services are taken down after July 31st. If you are not using Bing Maps services in your Essentials sites, you do not need to install this new version. This maintenance release does not impact our commitment to deliver another maintenance release next month.

 

Geocortex Essentials 4.8.1 is now available on the (https://support.geocortex.com/essentialsGSCDownloads?productTitle=Essentials&sub-nav=downloads&main-nav=essentials) Downloads page. If you have any questions, please (To: communities@geocortex.com) let me know or contact our (To: support@geocortex.com) Technical Support team.

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  Permanently deleted user

  July 27, 2017 18:23

  Will this affect users using Bing Maps basemaps and versions earilier than 4.8?

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  Permanently deleted user

  July 27, 2017 21:06

  Yes, all previous versions of Geocortex Essentials will be affected for sites using Bing Maps.

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  Permanently deleted user

  August 04, 2017 16:48

  Now that these services have been taken down, here's what you'll see when loading a site with Bing Maps with Essentials 4.8.0 and earlier:

   

  In the viewer, you'll see a 500 error:

   

  _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=907f20000000SM7&feoid=Body&refid=0EMf2000000E3yH" _/_img_

   

  An error occurred. ConfigurationLoadFailed/RequestError: Unable to load /Geocortex/Essentials/REST/viewers/../sites/Bing/viewers/BingMaps/virtualdirectory/Resources/Config/Default/Desktop.json.js status: 500

   

  In Manager, when editing an existing site with a Bing Maps service, you'll see this error:

   

  _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=907f20000000SM7&feoid=Body&refid=0EMf2000000E3yM"_/_img_

   

  Authorization failed for map service "Aerial with Labels" (ID: 0). : Map service "0" was unable to initialize. Ensure that the key is correctly configured, and represents a valid Bing Maps key. Underlying error: The service mehod is not found.

   

  If you're attempting to add a Bing Maps service to a site in Manager, you'll see this error:

   

  _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=907f20000000SM7&feoid=Body&refid=0EMf2000000E3yR" _/_img_

   

  Invalid key.

   

   

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  Permanently deleted user

  August 08, 2017 18:21

  In the Silverlight viewer, you'll see a critical viewer error:

  _img_ alt="Critical viewer error in Geocortex Viewer for Silverlight when loading a site using Bing Maps." src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=907f20000000SNj&feoid=Body&refid=0EMf2000000E40c" _/_img_

  The log view will provide additional details:

  _img_ alt="Error log when a Silverlight viewer fails to load a site with Bing Maps." src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=907f20000000SNj&feoid=Body&refid=0EMf2000000E40h" _/_img_

  Cannot open configuration file ('http://my.server.com/Geocortex/Essentials/REST/sites/BingSite/viewers/BingGVS/virtualdirectory/Config/Viewer.xml'). ---> System.Net.WebException: [HttpWebRequest_WebException_RemoteServer]

   

  Unfortunately, this is an issue with Esri's Silverlight API, which has been retired and will not be updated to address this or other issues.

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