slow response from Essentials server when loading copyright

Permanently deleted user

May 03, 2018 04:57

Has anyone encountered this before? GXE 4.71 GVH 2.82

 

Using Fiddler I can see that the request and response for the copyright notices are taking about 2 seconds each, when most other requests in the site load are a fraction of a second

 

As we have 5 layers with copyright it adds 10 seconds to the site load, all for about 2600 bytes.

 

This is the total JSON response for 1 request

 

{"contributors":[{"attribution":"© 2002 Webmap","coverageAreas":[{"zoomMax":19,"zoomMin":0,"score":40,"bbox":[-27.68261957358358,152.65306903834053,-27.247767392819174,153.26630336069215]}]}]}

 

here are the stats from Fiddler

 

Request Count:   1

 

Bytes Sent:      547        (headers:547; body:0)

 

Bytes Received:  395        (headers:182; body:213)

 

ACTUAL PERFORMANCE

 

--------------

 

ClientConnected:    12:44:55.607

 

ClientBeginRequest:    12:45:29.125

 

GotRequestHeaders:    12:45:29.125

 

ClientDoneRequest:    12:45:29.125

 

Determine Gateway:    0ms

 

DNS Lookup:         0ms

 

TCP/IP Connect:    51ms

 

HTTPS Handshake:    52ms

 

ServerConnected:    12:45:29.177

 

FiddlerBeginRequest:    12:45:29.229

 

ServerGotRequest:    12:45:29.230

 

ServerBeginResponse:    12:45:40.150

 

GotResponseHeaders:    12:45:40.150

 

ServerDoneResponse:    12:45:40.150

 

ClientBeginResponse:    12:45:40.151

 

ClientDoneResponse:    12:45:40.151

 

    Overall Elapsed:    0:00:11.025

 

 

 

 

 

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  Permanently deleted user

  May 03, 2018 14:42

  Are you loading the site using http or https?

   

  We have recently noticed that loading some files - .js files especially - are much slower when using http instead of https.

   

   

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  Permanently deleted user

  May 08, 2018 04:16

  Thanks for the answer

   

  Everything is https

   

   

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  Mike Ketler

  June 27, 2018 22:23

  Hi,

   

  These JSON responses are coming back from your ArcGIS Server, correct? Is there anything in the ArcGIS Server logs that might help explain why these requests take so long?

   

  Thanks,

   

  Mike Ketler

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  Permanently deleted user

  July 04, 2018 03:02

  Hi Mike

   

  I am quite sure its the copyright informaton that is stored in the map service description in Geocortex Manager.

   

  If I change it, the information in the JSON response changes.

   

   

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  Permanently deleted user

  July 19, 2018 07:43

  Hi

   

  Is anyone able to help with this?

   

  It is a large time cost when loading the viewer.

   

  R

   

   

  0

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