can't edit html5 viewer

Permanently deleted user

November 01, 2018 10:15

Hi all,

 

When I try to edit my viewer from the rest manager I get the message

 

"An error occurred while processing your request.

 

The cause of this error is unknown."

 

I don't really know what caused this. I was messing around with custom modules, but I reverted all my changes and the error persists. I then tried copying all files from that viewer to a new one, and the new one works fine... so this is not really a huge problem but I'd like to know how to properly fix it (and how to prevent it from happening again).

 

kind regards,

 

Rik

 

 

 

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  Permanently deleted user

  November 01, 2018 15:21

  Hi Rik,

   

  Which files did you copy over to fix the issue, the viewer config files in the sites folder or the ones in inetpub/HTML5Viewer folder?

   

  Regards,

   

  Wayne Richard

   

  Latitude Geographics Group Ltd.

   

  Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

   

  Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

   

  Developers of Geocortex web-based mapping software | www.geocortex.com

   

  An Esri Platinum Business Partner

   

   

   

   

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  Permanently deleted user

  December 03, 2018 12:46

  Well, if anyone else happens to run into this issue, I figured out the problem... everything in my site folder was in read-only mode.

   

   

   

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