Toolbars not fulling loading and missing some items

Permanently deleted user

February 28, 2019 21:52

Toolbars doesn't full laod in IE. Only a few loads. Is this being cached anywhere in the client or server? Version 442 and viewer 251

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  Stephanie Nicholson

  April 09, 2019 23:47

  Hi Son,

   

  It sounds like your viewer might be loading in the tablet shell instead of the desktop one. This often happens when using Internet Explorer. Try going into Manager and configuring your toolbar, and checking which tools are available in the tablet shell. You might want to try using the "Configure Simultaneously" option. 

   

  All the best,

   

  Stephanie

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