Nothing displaying in preview with secured services.

Permanently deleted user

March 05, 2019 01:12

I'm trying to create a report with secured services. I have added them as a data source with the token username and password and have tested the services with a "Successfully connected to data source" confirmation. However when I try to preview the report with just an objectid and one field present, nothing shows up.

 

I've tried two unsecured services and they work fine, displaying the data, but not the secured ones.

 

Anyone else experiencing this or seen this issue?

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  Gareth Evans

  March 07, 2019 17:26

  Hi Austin

  As we found in our support case, the culprit here was using valid OBJECTIDs. When building a report such as this one, it can be useful to run a similar query on the services' REST API using the same OBJECTIDs just to see you're getting valid results.

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  Gareth Evans

  March 07, 2019 17:27

  For reference, TLS 1.2 may also be a potential culprit in similar situations: https://communities.geocortex.com/s/article/Connecting-to-external-services-with-TLS-1-2

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