Datalinks in Maptip since gxe 4.11 & 2.12

Peter Russell

April 04, 2019 22:39

We have been unable to display any datalinked data in a maptip since gxe 4.11 and html5 viewer 2.12.

 

Using the chrome developer tools I can see that the datalink gets to the client but simply does not get populated into the maptip.

 

I did try the recent 2.12.1 viewer release and no change

 

I saw in another post that viewer 2.11.2 was compatible with gxe 4.11 so loaded that into the same map. The datalinks showed up correctly in that viewer

 

A possibly related issues is that the very first maptip in a session with the 2.12 viewer is interpreted as text

 

 

Any subsequent maptip is interpreted correctly

 

 

Again the 2.11.2 viewer shows the maptip correctly every time

 

Im out of things to try so any help is appreciated

 

Pete

 

 

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  Permanently deleted user

  April 05, 2019 14:09

  I'm having the same exact issue. I have a support ticket: 00121353

   

  Jeff

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  Permanently deleted user

  April 08, 2019 17:46

  Hi Peter, I had a case open with ESRI on this issue, which got passed along to latitude. It is marked as a known issue and hopefully will be resolved in the next release.  Effectively, the viewer could not retrieve any data in datalinks. 

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  Permanently deleted user

  April 09, 2019 22:05

  I was notified by support that the broken datalink information in a maptip was a bug and is being tracked: BUG 30624 

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  Peter Russell

  April 09, 2019 23:19

  Thanks Jeff & Shawn

   

  Was starting to think it must have been something weird in our setup :)

   

  I eventually got a workaround from out local gxe support but am a bit wary about going live on a workaround. Hopefully it gets fixed in the near future

   

  Pete

   

   

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  Permanently deleted user

  April 19, 2019 15:20

  We are experiencing this same issue so glad to hear it's a bug with the data links and not the actual set up. Hopefully this can be fixed in the next release.

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  Ahmed Al Ani

  April 23, 2019 07:17

  Same problem Here

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  Stephanie Nicholson

  April 24, 2019 23:32

  All,

   

  I can confirm that there are 2 bugs here:

   

  30624: Data link replacement token not resolving in map tip; and that will be fixed in HTML5 v2.13.

   

  The second bug, 30929: HTML not resolving in first map tip; is filed and we're looking at it. While we haven't started working on it yet, we're trying to target v2.13 for the fix.

   

  I hope that helps!

   

  Thanks,

   

  Stephanie

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  Permanently deleted user

  January 02, 2020 08:41

  Hi,

   

   

  I am following. Can you please add me to the stakeholder's list? 

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  Permanently deleted user

  January 03, 2020 18:01

  Hi Adrian,

   

   

  I've added you as a stakeholder in the bug report. Please note that both the bugs listed here have been resolved in GVH 4.12 - you can see the list of issues resolved in the release notes on the Downloads page.

   

   

  All the best,

   

  Stephanie

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