Layers don't appear on print/screenshot output

Emily Wilson

July 03, 2019 14:50

Hi.

 

I'm up against an issue that I can't figure out. When trying to print a map I can select a template, but the visible layers and basemap are not replicated in the output. This is also a problem when I attempt to use the screenshot tool. The layout is created with no map data. No idea what to do. Anyone seen this before? Thanks in advance for any suggestions. Can see for yourself: http://cteco.uconn.edu/viewer/index.html?viewer=aquaculture (look for Save, Print & Share tab).

 

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  Permanently deleted user

  November 11, 2020 19:04

  I took a look at your site and the function now appears to be working. I am having the same issues currently. I republished my service once and it fixed the problem but has now came back.

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