Geocortex Analytics Hub Server lots of network traffic

Permanently deleted user

July 12, 2019 00:38

We have Analytics 1.4.3 installed in an Hub/Agent arrangement monitoring 8 servers in total

 

1 x Analytics Hub Server

 

2 x Essentials Servers (Agent Install on each)

 

4 x ArcGIS Servers (Agent Install on each)

 

1 x ArcGIS Portal (Agent Install on each)

 

Everything is monitored by an agent install and not via the remote monitoring method

 

We have found that this is causing a very large amount of network traffic and have found a constant 10mbit/s stream both in and out of the Hub server.  Is this normal for this type of arrangement?

 

What sort of traffic flows should we be expecting between a Hub server and the Agent clients? 

 

All of the collection intervals in the configuration have been at the default values?

 

Regards

 

Steve

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  Permanently deleted user

  July 22, 2019 17:09

  Hi Steven,

   

  10mb/s does seem high, but it could be expected - it all depends on how much data is being collected. The busier your Essentials and ArcGIS Servers are, the more log files will be created and, in turn, collected by Analytics. 

   

  A couple ideas: 

   

  1) Open Windows tool Resource Monitor on the Hub. Go to the Network tab. Confirm Analytics processes are causing the network activity. Do the same for each Agent. This should narrow it down. 

   

  2) Check Essentials and/or ArcGIS Server log file locations for the 'busy' Agents. Compare the quantity/size of the log files to the amount of traffic. This won't be an exact science but you'll be able to tell if it's reasonable or not.

   

  3) If those log files are exceptionally large, they are likely full of errors and worth investigating. 

   

  4) If those log files seem reasonable in size, perhaps they are being uploaded more than once and that should be investigated. 

   

  Hopefully those ideas will reveal the root cause of the issue and you can resolve from there. If not, please contact Geocortex support (support@geocortex.com) for further assistance.

  Thanks,

   

  Aaron Oxley

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