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Markups drawing twice in GVH 4.13

John Nerge
Well this is a unique one. When I draw a markup using the default toolbar tools, certain shapes (rectangle, circle, ellipse, and arrow) are drawing two shapes instead of one. It's behaving like the mouse click should draw a shape, and the dragging the mouse should start a second one. sample image

 

 

And just to make it fun, this is only happening in Chrome (build version 86.0.4240.75). Using GE 4.13.1, any help?
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Comments

7 comments

Date Votes
  • Jared Burkholder
    Did you ever find a solution to this issue?  I have a user that is experiencing this same issue in the Chrome browser.  However, I can not replicate it on my machine/browser.
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  • John Nerge
    I did not find a solution, no. I still see it occurring, now at Chrome build 88.0.4324.150
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  • Permanently deleted user

    I just found this post when searching about the same issue.

     

    I'm running Geocortex Essentials 4.14.2 in Chrome (Version 90.0.4430.85) and Edge (Version 91.0.864.71) and both exhibit this bug.

     

    Frustratingly the doubled-up drawings can't be erased or cleared by the Draw tools, and are saved within projects.

     

    The workaround that I found is to use the 'Select element' tool in Chrome or Edge's Developer tools to select the unwanted graphic on the map. You can then 'Delete element' within the 'Elements' tab of Developer tools, which will remove the graphic.

     

    If you then save your project, the unwanted elements are gone for good...

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  • John Nerge

    @Lindsay Millard? cool that you figured out how to get it off the screen, but yeah obviously not ideal to need a workaround for something like this.

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  • Permanently deleted user

    I'm experiencing the same issue. Any real fix for this yet?

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  • Permanently deleted user

    Following up, this seems to occur when I draw graphics using the left button on my mouse. The issue doesn't occur if I use the middle scroll mouse button.

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  • John Nerge

    Wow, @Alok Sinha? , I see the same behavior with the mouse buttons, weird!

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