When i browse to the analytics url, the screen is blank. How do you log into Analytics?

Ethan Granger

September 09, 2021 16:00

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  Stefan Schweigert

  September 09, 2021 21:53

  Hi Ethan,

   

  If the screen appears blank, it may be that Analytics hasn't completed starting up after installation. You could try rebooting the server if it doesn't appear shortly thereafter.

   

  Thanks, Stefan

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  Ethan Granger

  September 09, 2021 21:56

  Stefan, It turn out i had to clear my cache, so now I get the purple page with the "Launch ArcGIS Identity Sign in" but that button opens a browser window that's 404. i did a repair on the install and rebooted and I'm still getting a sign in 404. What should I try next?

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  Stefan Schweigert

  September 10, 2021 13:46

  Hi Ethan,

   

  That error might indicate that the sign in configuration might have an issue. Can you take a look at this section of the documentation and ensure it has been completed?

   

  https://docs.geocortex.com/analytics/latest/install-help/Default.htm#an/install/deployment.htm#Set

   

  Thanks, Stefan

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  Ethan Granger

  September 10, 2021 15:08

  Yeah, i ran that a couple of times, selecting ArcGIS online. Seems to authenticate fine there, but when I actually go to the analytics page and click "Launch ArcGIS Identity Sign In" is when I get the 404. The url that its attempting to get to doesn't exist, and I'm not sure how to change it.

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  Stefan Schweigert

  September 10, 2021 20:45

  Can you send the URL that loads when you click on the sign in link and possibly a HAR capture of the network requests when you sign in?

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  Ethan Granger

  September 10, 2021 23:03

  https://mapsscript.landadvisors.local/Geocortex/security/__2t58mMZeJavAiA6WKMwy8wbJ58gA?client_id=PFNpZ25JbiBQcm9maWxlPSJHZW9jb3J0ZXguQW5hbHl0aWNzIiAvPgAAAAAA&redirect_uri=https%3a%2f%2fmapsscript.landadvisors.com%2fAnalyticsReports%2fSignInHandler.html&action=signIn

   

  it should be mapsscript.landadvisors.com, not .local. or perhaps it should be our arcgis online subdomain?

   

  I can't record a HAR file because it spawns a locked down child browser window.

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