Workflow 5 Error "The application is experiencing issues while performing this operation."

Hello ,

I have a simple workflow 5 (Version 5.23.0). The html viewer I used is html5 viewer 4.14.4.

When I ran through 'I want to menu', it is ok

However, if I configured it through Layer description hyperlink, I got the error

How can I resolve the issue? I have followed all instruction here and the workflow item on portal has been shared to everyone.

https://docs.geocortex.com/workflow/5.23/help/Default.htm#wf5/help/run-workflows-in-gvh.htm#Use_a_Hyperlink_to_Host_and_Run_a_Workflow_with_Inputs?TocPath=Host%2520and%2520Run%2520Client%2520Workflows%257CHost%2520and%2520Run%2520Workflows%2520in%2520the%2520Geocortex%2520Viewer%2520for%2520HTML5%257CUse%2520a%2520Hyperlink%2520to%2520Host%2520and%2520Run%2520a%2520Workflow%2520with%2520Inputs%257C_____0

Thanks.

{"components":[{"id":1,"steps":[{"id":2,"inputs":{},"position":"0,0","purpose":"start","title":"Start","transitions":[{"id":9,"inputs":{},"position":"90,60 90,230 140,230 140,250","sourceConnector":"bottom","target":{"id":8}}]},{"action":"gcx:wf:ui::Prompt","id":8,"inputs":{"defaultText":"Hello world","description":"message"},"name":"prompt1","position":"20,250","title":"Prompt","transitions":[{"id":11,"inputs":{},"position":"140,320 140,370","target":{"id":10}}]},{"action":"gcx:wf:ui::Alert","id":10,"inputs":{"text":{"accessors":["$prompt1"],"annotations":[{"count":8,"index":0,"kind":"idref"}],"code":"$prompt1.result","source":"$prompt1.result"}},"position":"20,370","title":"Alert"}]}],"deploymentConfig":{"supportedApps":{"GVH":true}},"designerVersion":"5.23.0+15","licenseInfo":{"licenseUrl":"https://hostmachine/Geocortex/Workflow/service/auth/license"},"start":{"id":2}}

Workflow 5 Error "The application is experiencing issues while performing this operation."

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