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measure tool not consistently showing all the line segment distances

Answered
Larisa Johnstone

Hello, 

Can anyone tell me why the measure tool is not consistently showing the individual line segment lengths? I read something about browser issues...I have tried it in Chrome, Edge and IE and get the same inconsistent results. This is especially true if I am trying to measure something 5m or under...but again...not all the time. see image below.

Thanks

Larisa

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Comments

8 comments

Date Votes
  • Cam Barnard

    Hi Larisa - there is an issue filed for this 192113 "Measure tool cannot give the value less than ~1m"

    In short, when we implemented this we put a simple algorithm in place to hide certain labels based on a calculation so prevent labels from drawing on top of each other when the distances were short.

    We are going to re-evaluate that, or provide an option to turn it off in a future release. 

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  • Jonas Langerød Rugtvedt

    We are also getting a lot of feedback from our customers surrounding this issue – so we are happy to hear that this is getting looked into.

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  • Larisa Johnstone

    Cam Barnard, thank you. Good to know. 

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  • Aled Nicholas

    We have also had this issue raised, so would be interested to know when there might be an update on this.

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  • Cam Barnard

    This has been resolved in today's 5.23 release of VertiGIS Studio Web.

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  • Larisa Johnstone

    Cam Barnard that is great news thank you for following up! much appreciated.

    Larisa

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  • Olivia Bang Brinck
    Edited

    Should this be totally fixed? We find issues similar to this

    We found that only certain segments are showed at specific zoom-levels. Below you can see a polygon where one segment is not showed at this zoom-level but is showed when zooming further in. 

     Has others experienced with?

    We are in 5.30

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  • Cam Barnard

    BEFORE:

    * Esri Labeling code decides if there is enough room for a label at current zoom level

    * VertiGIS code was suppressing labels on very short measurements

    … this meant that even if you zoomed in, you'd never see the label.

    NOW:

    * Esri Labeling code decides if there is enough room for a label at current zoom level

    … this means that if you zoom in, the label should appear (whereas before it would not) 

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