How to generate a HAR file in Chrome, Firefox and Safari

How to generate a HAR file in Chrome

1. Open Google Chrome.
2. Open the website which has an issue.
3. Select the Chrome menu > More tools > Developer Tools
4. Select the Network tab.
5. Refresh the page and allow Chrome to record browser website interaction.
6. Once the page has loaded, right-click within network elements.
7. Select "save har with content".
8. Add HAR file to the support ticket.

How to generate a HAR file in Firefox

1. Open Firefox.
2. Open the website which has an issue.
3. Select the Firefox menu > Web Developer > Network.
4. Refresh the page and allow Firefox to record the interaction between browser and website.
5. Once the page has loaded, right-click within network elements
6. Select "Save all as har"
7. Add HAR file to the support ticket.

How to generate a HAR file in Safari

1. Open Safari.
2. Open the website which has an issue.
3. Activate Developer Tool: Safari > Preferences > Forward > Click Develop Show menu in the menu bar
4. Select Menu > Web Inspector > Show Network Tab
5. Refresh the page and let Safari record the browser website interaction.
6. Once the page has loaded, click Export at the top right of the Network tab window.
7. Add HAR file to the support ticket.