HTML5 Viewer 2.9 Known Issues

Overview:
This KB article is a summary of known issues when upgrading to version 2.9 of the HTML5 Viewer, and their suggested fixes.

This Knowledge Base article will be kept up to date as we discover new issues, so please check it before upgrading to see if any of these issues affect you.

Please note that each known issue includes an internal Bug ID that we use for tracking issues.  If you have trouble implementing these fixes, or if you would like us to assist you, please open a support case, and include the Bug ID.  We will work with you as soon as possible to resolve the issue.

Solution:

Text halo configuration does not appear in IE 11

Bug ID: GVH-14249/GVH-14643

Symptom: When configuring text markup in the viewer, text halo width does not appear in the Select Drawing Style panel in IE 11. It appears in IE 10, as well as Edge, Firefox and Chrome.

Cause: Esri's JavaScript API versions 3.19 and 3.20 have a bug that can cause IE 11 to crash when drawing text markup with a halo. To avoid this, the option to configure a halo effect on markup text is removed in IE11. This limitation is mentioned in the documentation for the viewer's Markup Module.

Workflow's content has scroll bar

Bug ID: GVH-15629

Symptom: Form items now show a scrollbar for text where they did not in previous versions.

Fix: This issue will be fixed in version 2.9.1. Until then, this can be addressed by this workaround:

1. Edit Desktop.css, Tablet.css, and Handheld.css in C:\inetpub\wwwroot\Html5Viewer\Resources\Styles\Custom

2. Add the following to each CSS file:

   .workflow-container .form-desc {
   	overflow: hidden;
   }

GVH CSS Files No Longer Loaded From inetpub Directory

Bug ID: GVH-15786
Symptom:  GVH 2.9 no longer loads Desktop/Tablet/Handheld/Common CSS files from the following directory: C:\inetpub\wwwroot\Html5Viewer\Resources\Styles 

These files are not present in the 2.9 deployment.  
Fix:  This issue is fixed in GVH 2.9.1

IE11 crashes when adding graphics layer to the map while Esri Draw toolbar is active

Bug ID: GVH-15844
Symptom:  The browser will crash immediately upon selection of the text markup tool. For the other markup tools, the browser will crash as soon as you click to draw on the map (or shortly thereafter).  If you pan the map so no clustered features are visible, you can add markup without the browser crashing.
Fix:  This issue is fixed in GVH 2.9.1

Text instruction on mouse cursor after upgrading Esri API 3.21

Bug ID: GVH-15862
Symptom:  After upgrading Esri JS API 3.21, whenever you enable a tool, hover the mouse on the map, there is text instruction on mouse cursor.
Fix:  This issue is fixed in GVH 2.9.1