[Solved] Map Service Connection Failed for ArcgisOnline

Permanently deleted user

24. Juni 2011 20:46

I successfully created a site last week using the REST Manager that consumes the World Topo Map from ArcGISOnline, as well as, other local map services.  I was able to edit that site and display it in a Silverlight 1.1 template.  However, when I try to edit the site now, I get the following error:

The connection to map service "World_Topo_Map" (ID: "1") from the Main Map failed.

I am also not able to create a new site with any ArcGISOnline map service.  When I go through the Add Map Service process, select ArcGISOnline and click Next, nothing happens.

I can view the REST endpoint using the following URL in a browser on the same server where I run the REST Manager - http://services.arcgisonline.com/ArcGIS/rest/services.

The viewer for the site I created last week does display the World Topo Map.  It appears the viewer works correctly; only the REST Manager has a problem.

Any suggestions would be appreciated.

Thanks,

Pat

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  Permanently deleted user

  26. Juli 2011 19:00

  Did you find out what was causing this - I have a similar message when trying to create a site with a new map service.

   

   

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  Permanently deleted user

  1. August 2011 00:46

  Yes, one of my staff did figure this out.  I believe it was something to do with a proxy page that is used to get through our proxy server.  The password had expired which is why it worked one week and not the next.  I will ask my developer to post the specifics this week.

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  Permanently deleted user

  8. August 2011 13:59

  We had to have a proxy page set up for the geocortex manager to get through the firewall.  It's pretty standard stuff, but not documented anywhere I could find.  Our local developer did it also.

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  Permanently deleted user

  24. Februar 2012 04:28

  Can anyone post the proxy page setup?  Is a resource account required on the domain to get through the proxy?

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  Permanently deleted user

  24. Februar 2012 07:07

  ESRI Javascript proxy is perfectly suitable and what most people have built upon.

  http://resources.esri.com/help/9.3/arcgisserver/apis/javascript/arcgis/help/jshelp_start.htm#jshelp/ags_proxy.htm

   

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  Permanently deleted user

  24. Februar 2012 07:15

  Forgot if you need different authentication to get through your firewall/proxy you will need to add the following lines to your esri proxy page, where usernamevalue etc. are defined with your account that is allowed through your firewall.

   

  System.Net.WebProxy myProxy = new System.Net.WebProxy(myProxyLocation, true);

   

  myProxy.Credentials = new System.Net.NetworkCredential(userNameValue, passwordValue, domainValue);

  req.Proxy = myProxy;

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