Add Map Service - Access Secure Services Functionality

Permanently deleted user

22. Januar 2013 12:28

Hi everyone,

I am going into the site manager and opening a fresh site then "add map service" function. It's an ArcGIS server that I'm connecting to and it all looks good till I get to the page in the create map service wizard where I want to access a secure service.

I am trying to figure out how geocortex acts when I click on the "access secured services" button in the manager. It gives the error message:

" There was an error connecting to the host 'http://SITE_DOMAIN/rest/services' with the credentials provided. If the host server requires SSL please ensure its certificate is trusted. Underlying error message: The remote server returned an error: (403) Forbidden."

I can use ArcMap and the credentials to connect to the map service just fine and the same thing with my browser when I look at the site and supply credentials I can see everything just fine (I'm browsing in http). So I tried browsing to the site in https and sure enough IE is warning me that there is something wrong with the certificate. My first thought after seeing this is that Geocortex is connecting to the secure service using https and having issues because of the certificate. I then check the documentation and can't find any mention of what protocol the "access secure services" function uses OR if I'm able to specify it.

Is Geocortex trying to use https even though I have specified http in the original service URL provided? 

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  Permanently deleted user

  21. Februar 2013 07:37

  It looks like you are missing the ArcGIS instance name in your url. In the error message, it is trying to connect to? 'http://site_domain/rest/services', when it should be going to 'http://site_domain/arcgis /rest/services.

  When you press the Access Secured Services button, it will try to connect to the service *as you entered it in the previous step* with the credentials you provide. Because you aren't going to a valid rest endpoint, the credentials don't authenticate, and you get the 403:Forbidden error.

  -Victoria

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