The “create report” fails,

The “create report” fails,

The rpx file is set in the Geocortex manager but it fails to work on the application. I got the message below

/customer/servlet/servlet.FileDownload?file=00P6000000eltlTEAQ

/customer/servlet/servlet.FileDownload?file=00P6000000eltpzEAA

What might be the issue here?

Thank you

Best

Jamal