“Export to shape” ends with an error an administrator issue,

Export to shape” ends with an error an administrator issue,

The “export to shape” command ends up with an administrator issue

What might be the issue here?

By the way, the “create report” commands generates the same message.

/customer/servlet/servlet.FileDownload?file=00P6000000elzsdEAA

/customer/servlet/servlet.FileDownload?file=00P6000000elzUbEAI

Thank you

Best

Jamal