Essentials not recognizing public REST service

Permanently deleted user

25. März 2015 22:11

I am trying to add a public map service to a Geocortex Essentials map (http://gisweb.bozeman.net/cob/rest/services/Public/Base_Map/MapServer), but I'm afraid I keep getting an error saying "No results found.". I know the service works (I have tested it in the JavaScript application, ArcGIS.com map, as well as some Flex Viewers we have running). Does anyone have any thoughts as to why Essentials does not recognize this REST end point? Thank you in advance.

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  Permanently deleted user

  26. März 2015 04:41

  Hi Tara, try using the URL up to the folder name: http://gisweb.bozeman.net/cob/rest/services/Public/. You should see the list of services and should be able to pick the Base_Map from the list.

  Hope it helps,

  -Alejandro

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  Permanently deleted user

  26. März 2015 05:42

  Thanks for your response Alejandro. I'm afraid I already tried http://gisweb.bozeman.net/cob/rest/services/Public/ as well as http://gisweb.bozeman.net/cob/rest/services/. In addition, I have tried several individual services from the same ArcGIS server. I wouldn't think this would affect it, but the services I am using are going through a web adapter. They are all built on a different server, but we want to use the external facing service on gisweb. gisweb is also the server where Essentials lives, so again, I wouldn't think there would be this type of issue. Thanks.

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  Permanently deleted user

  11. Juni 2015 01:42

  Hi:

  Did you solve this problem?  Can you share your solution?

  We are having a similar thing.  We upgraded to 10.3 Portal and Essentials 4.3.  When trying to add a service, (http://regis.solanocounty.com/server/rest/services/ROV) , get get a connection fail.  Also, the Essentials Manager refuses adding a connection to Portal.

  Thanks.

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  Permanently deleted user

  30. Juni 2015 21:23

  It ended up being a coordinate system/projection issue. All of the services needed to be in the same projection as the basemap.

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  Kevin Penner

  4. Juli 2015 01:17

  @Solano County - Can you try enabling Fiddler with REST Manager? What might be happening is the Service Discovery request happen via the server which means that the request go out with the identity of the REST Manager App Pool. This identity needs WWW access. I've worked with many clients where the App Pool needed a special service account which enabled outbound external traffic. Fiddler can help diagnose these issues.

  See: https://support.geocortex.com/use-fiddler-as-a-proxy

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