Basemap Fails to Print
My tiled basemap service fails to print from both the silverlight and HTML5 viewers. It's also not showing up in reports or in the map export feature. The basemap is in same projection as the rest of the services in the map. I've tried republishing the service and recreating the cache. Has anyone experienced this before?
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Dan,
Is the <Layer> associated/attached to the cache-based map service, as defined in the site.xml visible? ie. visible="true"
<MapService ConnectionString="url=http://..../arcgis/rest/services/Imagery/MapServer ...>
<Layers>
<Layer ..... Visible="True" />
</Layers>
</MapService>
I think from memory I had issues along these lines??
regards
GF
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Sounds like this is an issue with ArcGIS 10.3. From ESRI Support:
This is a known bug at ArcGIS for Server 10.3:
[BUG-000085004: Map export fails when requesting an export from a cached map service created using ArcGIS 10.3 for Server. ]
This issue is resolved in version 10.3.1 of ArcGIS for Server, which is available for download. The only other solution is to use an "EXPLODED" format cache, rather than the compact cache format in 10.3 ArcGIS Server.0 -
Dan,
that's really interesting. I'm currently running 10.3 AGS and it's printing nicely with compact caches in GVS and GVH options, at 4.3/2.4 combo...
I plan to update to 10.3.1 this week in any case, as we are rebuilding next environment from scratch, but so far so good...
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The upgrade to 10.3.1 did fix this issue for me. One way to check your service is to go to the rest endpoint and test the Export Map operation. Prior to upgrading this didn't produce a map image.
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Dan,
tested on 10.2.2 and 10.3 for exporting, and both output an image... might be just lucky !!
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