The “Search Parcel” in GVH2.4 for handheld fails to return values with “Result” tab

The “Search Parcel” in GVH2.4 for handheld fails to return values with “Result” tab,

Despite the fact that the regular “identify” tool returns values with the “Result” tab, the “Search Parcel workflow” fails to do so, taking into consideration that the “Search Parcel workflow” in GVH2.4 for desktop returns values with “Result” tab”.

Please find the attached.

/customer/servlet/servlet.FileDownload?file=00P6000000em1fEEAQ

/customer/servlet/servlet.FileDownload?file=00P6000000em1NaEAI

/customer/servlet/servlet.FileDownload?file=00P6000000em1O9EAI

/customer/servlet/servlet.FileDownload?file=00P6000000eluAiEAI

What might be the issue here?

Thank you

Best,

Majdoleen