How do I fix error thrown in HTML5: Unable to complete operation. Invalid layer ID specified.

Permanently deleted user

26. April 2016 16:32

When loading my site on HTML5 Viewer version 2.5.2 I get these errors:

 

 

Anyone else getting them? How can I fix this. All my layers seem fine and in my site manager.

 

 

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  Permanently deleted user

  27. April 2016 06:22

  I'm getting invalid ID errors for some of my code since the 4.4 version of GE and 2.5.2 html5 viewer. I'm sitting here all like "WHYYYYY???". So yeah hope and answer pops up.

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  Dan Giersz

  26. August 2016 14:44

  I'm also getting this error.

   

  Anyone come up with a reason?

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  Permanently deleted user

  26. August 2016 17:45

  Hi Everyone,

  This seems to be coming from the maptextprovider. Though I don't know exactly why (I would need more details on recreation steps), if you are not using the maptextprovider functionality you can just turn it off to get rid of the errors. 

  You can turn that provider off in the configuration json file for the viewer, Ex: <C:\Program Files (x86)\Latitude Geographics\Geocortex Essentials\Default\REST Elements\Sites\<site_name>\Viewers\<viewer_name>\VirtualDirectory\Resources\Config\Default\Destop.json.js> for the desktop config.

  Search for "MapTextProvider" and there should be an "isEnabled" property. Setting that to false will turn off the MapTextProvider and should get rid of that error. 

  The MapTextProvider is used for our (https://en.wikipedia.org/wiki/Web_Content_Accessibility_Guidelines) WCAG support, so it isn't critical if you don't need that support.

  If it continue to be a problem or if you do need the WCAG suppor let me know, it might be best to set up a call with our support team  to dig deeper into the issue.

  Cory Purnell

   

  Latitude Geographics Quality Assurance Team

   

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  Permanently deleted user

  4. Januar 2018 06:16

  We're at GE4.9 and GVH2.10.1 and still had this issue. following Cory's advise the error has gone now. Thanks.

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