Unable to upload file: The BLOB storage provider is currently unavailable.

Dibya Pradhan

24. August 2016 17:06

Hi,

 

When I try to upload a shape file or csv I get this error?

 

Unable to upload file: The BLOB storage provider is currently unavailable.

 

How can this be resolved?

 

Thanks,

 

Dibya

 

 

 

0

• 

  Dibya Pradhan

  24. August 2016 17:56

  Here is the details on the error:

   

  {"error":{"code":500,"message":"Unable to upload file: The BLOB storage provider is currently unavailable.","details":["Unable to upload file: The BLOB storage provider is currently unavailable."],"principal":{"isAuthenticated":false,"label":"Guest","expiry":null,"identities":[{"authenticationType":"","isAuthenticated":false,"nameClaimType":"http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name","roleClaimType":"http://schemas.microsoft.com/ws/2008/06/identity/claims/role","label":null,"claims":[{"type":"http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name","value":"Guest","valueType":"http://www.w3.org/2001/XMLSchema#string","issuer":"urn:gcx:guest","originalIssuer":"urn:gcx:guest","properties":{}},{"type":"http://www.geocortex.net/security/claims/category/guest","value":"","valueType":"http://www.w3.org/2001/XMLSchema#string","issuer":"urn:gcx:guest","originalIssuer":"urn:gcx:guest","properties":{}},{"type":"http://www.geocortex.net/security/claims/audience","value":"","valueType":"http://www.w3.org/2001/XMLSchema#string","issuer":"urn:gcx:global","originalIssuer":"urn:gcx:global","properties":{}},{"type":"http://www.geocortex.net/security/claims/policy","value":"","valueType":"http://www.w3.org/2001/XMLSchema#string","issuer":"urn:gcx:global","originalIssuer":"urn:gcx:global","properties":{}},{"type":"http://www.geocortex.net/security/claims/category","value":"clear-conversation","valueType":"http://www.w3.org/2001/XMLSchema#string","issuer":"urn:gcx:global","originalIssuer":"urn:gcx:global","properties":{}},{"type":"http://www.geocortex.net/security/claims/category/known","value":"","valueType":"http://www.w3.org/2001/XMLSchema#string","issuer":"urn:gcx:global","originalIssuer":"urn:gcx:global","properties":{}},{"type":"http://www.geocortex.net/security/claims/category/any","value":"","valueType":"http://www.w3.org/2001/XMLSchema#string","issuer":"urn:gcx:global","originalIssuer":"urn:gcx:global","properties":{}}]}],"policy":{"authenticate":false,"hints":null,"issuers":[{"displayName":"Windows Integrated","displayType":"Windows Integrated","type":"windows","hint":null,"urls":{"signIn":"http://geocprdcgy001.network.lan/Geocortex/Essentials/REST/security/signIn?idp_name=AD AUTHORITY"}}]},"urls":{"expirationNotice":"http://geocprdcgy001.network.lan/Geocortex/Essentials/REST/security/expirationNotice","referrer":"http://geocprdcgy001.network.lan/Html5Viewer/index.html?viewer=SunMaps.Suncor_hv","refresh":null,"signIn":"http://geocprdcgy001.network.lan/Geocortex/Essentials/REST/security/signIn","signOut":"http://geocprdcgy001.network.lan/Geocortex/Essentials/REST/security/signOut"},"tokens":{"arcgis":{},"geocortex":{},"site":null}}}}

   

   

  0
• 

  Permanently deleted user

  19. September 2016 23:05

  Hi Dibya,

   

  You probably already resolved this issue but for the record you can resolve this issue either by:

   

  1) upgrade to Essentials 4.6 or greater

   

  or

   

  2) stopping the Geocortex Core service, deleting the Data\DistributedDB folder, and then restarting Core. This would recreate the Cassandra database that runs the BlobStore

   

  Regards,

   

  Wayne Richard

   

  Latitude Geographics Group Ltd.

   

  Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

   

  Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com

   

  Developers of Geocortex web-based mapping software | www.geocortex.com

   

  An Esri Platinum Business Partner

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