Post Installation fails to show the names of all added viewers but it gives them the last added viewer name;

Permanently deleted user

29. Dezember 2016 10:25

Hi All,

 

Post Installation fails to show the names of all added viewers but it gives them the last added viewer name.

 

For example, I have 3 viewer H2/ P2/ L3 as below

 

 

 

 

In post Installation I have 3 viewers but with the same name H2 which is the last added viewer

 

 

What might be the issue here?

 

 

 

Best,

 

Lubna

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  Permanently deleted user

  29. Dezember 2016 18:57

  Hi Lubna,

   

  I would have a look in the following folder -

   

  C:\Program Files (x86)\Latitude Geographics\Geocortex Essentials\Default\REST Elements\Sites\Templates\

   

  I believe you will see multiple copies of the same template causing it to be displayed multiple times in the Post Installer.  In Essentials Manager you are seeing the contents of the file -

   

  C:\Program Files (x86)\Latitude Geographics\Geocortex Essentials\Default\REST Elements\Sites\Templates\Templates.xml

   

  I hope this helps, please let me know if you have any further questions.

   

  Wayne Richard

   

  Latitude Geographics Group Ltd.

   

  Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

   

  Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

   

  Developers of Geocortex web-based mapping software | www.geocortex.com

   

  An Esri Platinum Business Partner

   

   

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  Permanently deleted user

  2. Januar 2017 08:02

  Hi Wayne,

   

  Happy new year :)

   

  Thank you for your answer. Yes, you are right there is 3 template as below

   

  

   

   

   

  

   

  But when I tried to delete the latest added viewers’ templates (repeated viewers) in this path:

   

  C:\Program Files (x86)\Latitude Geographics\Geocortex Essentials\Default\REST Elements\Sites\Templates

   

  those viewers will be deleted from post installation which this I don’t want to have as below:

   

  

   

  In my case I want to keep those viewers in post installation (some time I need to upgrade one of those viewers or delete it) but with their real name that I added not the last added viewer

   

   

   

  There is a way to edit on the template.xml file so I can distinguish these 3 viewers that I added by their name?

   

   

   

  Best,

   

  Lubna

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  Mike Ketler

  3. Januar 2017 22:01

  Hi Lubna,

   

  I reproduced this, it does look like a bug. The Post Installer reads the templates.xml and if there are duplicates of the same version of the viewer, then the first entry is the one used. 

   

  Example:

   

  I deployed two HTML5 2.7.2 viewers name Html5viewer and Html5viewer2. The name will be Html5viewer2 for both templates in the Post Installer if it's entry is the first in the templates.xml.

   

    <?xml version="1.0" encoding="utf-8"?> <Templates xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <ViewerFrameworks> <ViewerFramework ProductID="E7A9CE23-E047-4732-B8B7-DEB7F694B696" TemplateID="SilverlightViewer_2_5" Url="http://mketler-2012/SilverlightViewer" PhysicalLocation="C:\inetpub\wwwroot\SilverlightViewer" RequiresUpgrade="false" /> <ViewerFramework ProductID="DAC7855A-88FC-4E88-AFDC-0502804595E9" TemplateID="Html5Viewer_2_7" Url="http://mketler-2012/Html5Viewer2" PhysicalLocation="C:\inetpub\wwwroot\Html5Viewer2" RequiresUpgrade="false" /> <ViewerFramework ProductID="DAC7855A-88FC-4E88-AFDC-0502804595E9" TemplateID="Html5Viewer_2_7" Url="http://mketler-2012/Html5Viewer" PhysicalLocation="C:\inetpub\wwwroot\Html5Viewer" RequiresUpgrade="false" /> </ViewerFrameworks> </Templates>  

  I will file a bug ticket for this issue.

   

  Thanks,

   

  Mike Ketler

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  Permanently deleted user

  4. Januar 2017 19:50

  Hi Lubna,

   

  Have you reported this to the reseller?

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  Permanently deleted user

  8. Januar 2017 09:29

  Hi Jamal,

   

   

   

  Yes, I had reported it to the reseller. They back to me that It seems to be a bug.

   

   

   

  Best,

   

  Lubna

   

   

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  Permanently deleted user

  8. Februar 2017 21:08

  This issue's ID is GE-6521. I do not have any word on its status currently.

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